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$150 Samsung credit - Good on anything on the website?

(Topic created on: 8/13/19 10:39 AM)
userIGSpVg85Ma
Asteroid
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Galaxy Note Phones

If I do a preorder and get the Samsung $150 credit, 

 

a) How long do I have to use it

b) Can I use to order something non-phone related, such as applying the discount to a laptop?

 

1 Solution


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SamsungZell
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Once you have started the check out process, It will display the options available for you to redeem your credit with.

I would recommend reaching out to our E-Commerce team for further clarity. 

 

You can reach them directly at this number: 1-855-726-8721.

 

You'll be in good hands there.

 

Thanks!


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21 Replies
CtrlZThis
Comet
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Galaxy Note Phones

I saw it someplace but cant find it now. I recall having till mid to late December to use it and it's a one time use. Use it all in one shot!

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Solution
SamsungZell
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Once you have started the check out process, It will display the options available for you to redeem your credit with.

I would recommend reaching out to our E-Commerce team for further clarity. 

 

You can reach them directly at this number: 1-855-726-8721.

 

You'll be in good hands there.

 

Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userCx02Wjh7GW
Constellation
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Galaxy Note Phones

I tried to use mine on a range and it only gave me options to use it with certain packages they put together mainly phone accessories, tablets ect. Pick something add to cart input promo code and see what happens. I've been researching the range I want for weeks and now then when I go to purchase I can't use it.. waste of my time. Well I guess I will just have to get some more electronic gear. I was really hoping on using it on a appliance. I dont see why nnot. I will try reaching out to Samsung but I doubt it will help. With my luck it probably is a waste of time.

Sickawd
Constellation
Options
Galaxy Note Phones

I was told from Samsung Support that I can not use the credit towards the Samsung Active 2 and only allowed to use on older products. 

userCWDh1mJNk6
Constellation
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Galaxy Note Phones

Mec too and it is a crock.  Last time I ever preorder anything from Sammy.  Spent 1K on a Note 10 and have a Useless ccredit only good on  stuff they want tounload.  Was told wait a couple months. Right,  wait until it expires tor buy last years obsolute stuff.


@Sickawd wrote:

I was told from Samsung Support that I can not use the credit towards the Samsung Active 2 and only allowed to use on older products. 


 

userAOUcs8uQU7
Astronaut
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Galaxy Note Phones

It's pretty shady!  The discount is on the stuff they can't give away. I've been a Samsung customer for a while and even endurance the Note 7 issues (settling with the S7edge after 2 Note 7s).  I'm holding off buying anymore Samsung products, because it appears when they make some type of offer it's too good to be true. 

SamsungZell
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

I would recommend reaching out to our E-Commerce team for further clarity. 

 

You can reach them directly at this number: 1-855-726-8721.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userdPiMbjczAx
Constellation
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Galaxy Note Phones

Total bait and switch on this preorder scam...was certainly sold by sprint that could use on anything samsung.  When I select redeem now, wearables it shows as an option. Extremely dissappointed on how Samsung rolled out a half baked promo to solicit this phone...next upgrade, back to apple.  

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Geno71
Samsung Care Ambassador
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Galaxy Note Phones

I think when pre-ordering via samsung.com or Shop Samsung app, you have to use it at check out, but looks like you can skip adding any accessories, and I don't know what happens in that case. Personally, I would just pick couple of things right away to be safe.

 

Maybe there is a fine print somewhere? Seems like there should be.

 

Geno



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