Original topic:

2 odd issues

(Topic created on: 4/29/21 9:44 AM)
LauraJennifer
Astronaut
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Galaxy Note Phones
Hi all! I have a Galaxy Note10+ and have been noticing a dimming of the display at random times.  It doesn't help to turn it up, and I don't have adaptive lighting turned on. It's not Bixby anything and I don't know what either could be or how to fix it.  Has anyone else experienced this? 

My 2nd issue is after days ago I noticed an app in my apps list that I didn't download, and couldn't find a reason for on my phone (at least to me). It's just called Files, has no other identifying information with it, so I've been sort of worried... it's not related to My Files as far as I can tell so hoping someone can offer some help. I've added screenshots of it in my Apps list to help.


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5 Replies
Solution
saxappeal
Halo
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Galaxy Note Phones
I can definitely answer your 2nd question and say the Files app is normal and you have nothing to worry about. I have it on my phone too. Your 1st question will be a little tougher to answer but if I find anything that might be helpful I will let you know.

View solution in context

LauraJennifer
Astronaut
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Galaxy Note Phones
Ok thanks so much!
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userZlYI5E2EFs
Constellation
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Galaxy Note Phones
When the screen dims, how do you make it bright again?
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LauraJennifer
Astronaut
Options
Galaxy Note Phones
Basically just wait it out
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LauraJennifer
Astronaut
Options
Galaxy Note Phones
Just at random times.
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