1. The Note 9 corrupted my 256GB SD card. Unlocked 512GB phone from Best Buy. They took the SD card out of my S8+ and put it in the Note 9. Worked fine for a day. All of a sudden s tree arted getting an error message that appears randomly throught the day. "The SD card has a read/write error. If the error persits, the card may be corrupted and will need to be reformatted. I explored the individual photo and video files and found a bunch that were no longer viewable and couldn't be copied or moved onto internal storage or back into my old phone or onto a computer. Files permanently damaged. Apparently this has also been an issue for the last 5 months with the S9 series with Samsung refusing to fix the issue or acknowledge the problem
2. Took a great picture of themoon under
Auto settings thst looked like a DSLR camera. The next night attempted to take a similar shot at the same time ,same location and cannot get it to focus. Even tried the pro settings without luck.
3. Was specifically told by the Best Buy salesperson that any chargers with the USB C port would work with the Note 9, so I didnt buy additional chargers for work. Plugged it in to my S8+ charger. It says phone will take 7.5 hours to charge. Works fine with the Note 9 charger that came with the phone.
4. Cannot turn off Facebook notification sounds . All my notification sounds are turned to mute, but I still get loud FB notifications. Can someone from Samsung respond to these issues with a 3 day oold phone that costs $1,200?
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I'm not from Samsung, and I can only comment on the issue number 4. Check the settings in the Facebook and/or messenger apps, they have their own novmtificatiob settings in there.
The Samsung rep at Best Buy and the BestBuy mobile tech did the transfer using Samsung Smart Switch, including the SD card and putting in the Sprint Sim card on my unlocked phone. They then erased my S8+ data and handed me the Note 9. No error message on day 1.
Perhaps I'm not communicating clearly. The data on the SD CD ard contains files that got cirrupted by the Note 9. Thise individual files cannot be copied, moved or deleted. I am having to go through all my files individually in a 256GB SD card and copy the uncorrupted ones. That's THOUSANDS of files.
Also, other users on Samsung S9 forums are having the exact same issue and have bought additional SD cards and the same thing happens on the additional cards. The NEW SD card also gets corrupted. For some of thise users, this has been going on for 5 months. I dont want the same oricess to happen to my brand new Note 9. You need to get this fixed
I have had similar issues on both the Note 8, and Note 9, I will go along taking pictures and all of a sudden the pictures I take are not viewable or movable to a computer or Facebook, then some new ones seem fine. I lost 83 pictures on My note 9 of snow sculptures and I sculptures, only about a dozen were viewable when I got done. Took a few later that showed up, but could not be transferred, but I could view them and screen shot them. But 83 were totally lost. This had a brand new card that was formatted in the phone. Had same issue on the Note 8 where I lost a large number of pictures and video. So there is definitely an issue with the phones and pictures, and sad that I can’t trust it to use the camera. Lost some irrreplaceable pictures.
So Samsung Support sent me to a Samsung repair center to try to salvage the corrupted files in the SD card and then reformat it and try to see if the error goes away because they cant help me.
The repair center said they cant help me because data recovery is a niche issue and this it's not a problem with the SD card but a problem with the phone.