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App Crashing from Webview?

(Topic created: 03-23-2021 06:19 AM)
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msladyp
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Galaxy Note Phones

My phone not working good apps crashing can't open alot of them 

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Mari_K
Samsung Care Ambassador
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Go to the Google playstore and install all updates. Google has released updates for Chrome and Android System WebView that were the known issues for the app crashes that were plaguing Android phones yesterday. They released the updates this morning.

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Mari_K
Samsung Care Ambassador
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Galaxy Note Phones

Go to the Google playstore and install all updates. Google has released updates for Chrome and Android System WebView that were the known issues for the app crashes that were plaguing Android phones yesterday. They released the updates this morning.

CaribbeanLibra
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Thank you so much for the information.
userdfUWbIsn3Q
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I don't have the option of "install all updates" in Play Store on my Samsung Galaxy S7.  I can't update my WebView on the phone or in Play Store.  I removed and reinstalled Chrome, and that worked for a while (except for Gmail), but now the Samsung apps like memo are crashing.  Do you have any other suggested fixes?  

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msladyp
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thank you šŸ˜Š
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Mari_K
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No problem, there was a temporary fix announced yesterday that was fixing the app crashes, but since Google just released a fix today, its just better to update to the new fix.

 

EbonyB
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My playstore not working either

Screenshot_20210318-155934_Instagram_18631.jpg

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Mari_K
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hmm...now that's strange because the Playstore wasn't one of the apps affected by this app crashing bug. how about trying to clear the app cache and data for the Playstore app. 

Long press on the Google Playstore icon, tap the i in the right corner, tap on storage, then tap on clear cache and clear data. Then try opening the playstore app again.

 

bluice47
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Galaxy Note Phones
Still crashing this morning. I can't uninstall, reinstall there's no option all Google apps continue to crash on my S10+
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Mari_K
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Are you able to get into the Google play store? If you can, then tap the 3bars on top right side of the search bar to open the play store menu. Tap on my apps and games. There it will show you updates that are available for your apps. Look for Android System Webview and Chrome, update those 2 apps specifically because they're the cause for the crashing issues