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‎12-01-2022 09:54 AM in
Galaxy Note PhonesSolved! Go to Solution.
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‎12-01-2022 11:11 AM in
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‎12-01-2022 12:15 PM (Last edited ‎12-01-2022 12:16 PM by SamsungRei ) in
Galaxy Note PhonesHello, We understand how frustrating it is to not be able to receive calls from frequent contacts. Have you verified the numbers haven't accidentally been placed under the Block Numbers in the Call Settings? Phone app>Settings>Block Numbers
Also check, if you are using a spam filtering app, that they have not been added as spam.
Another step we recommend would be checking under Phone app>Settings>Answering and Ending calls to see if you have Press side key to end calls toggled on. If this is on, try toggling it off.
If the calls are routing straight to voicemail, or if these steps do not help, we recommend reaching out to your service provider, as they are responsible for this service.