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‎05-21-2020 03:12 AM in
Galaxy Note PhonesA week and a half ago and my phone would last me about 20 hours. I did do the recent update (not sure if that has anything to do with it) , but now my phone only lasts about six hours. Aside from the update I have done nothing new to my phone and I don't do anything different from before. I've also put my battery saving setting from normal to medium and still drains very quickly.
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‎05-21-2020 01:24 PM in
Galaxy Note PhonesTry clearing the cache file.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An ‘Installing system update’ message will show for a few seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
If that doesn't help, you might have to bite the bullet and do a factory reset on the phone. Back up EVERYTHING before you do that though.
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‎05-21-2020 09:37 AM in
Galaxy Note PhonesCould be an app draining too much battery or your battery is going bad
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‎05-21-2020 01:24 PM in
Galaxy Note PhonesTry clearing the cache file.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An ‘Installing system update’ message will show for a few seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
If that doesn't help, you might have to bite the bullet and do a factory reset on the phone. Back up EVERYTHING before you do that though.
