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How do I block Spam text that can't be blocked?

(Topic created: 05-31-2021 01:46 AM)
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Tish1965
Astronaut
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Samsung Apps and Services

I keep getting spam texts that cant be blocked.  how can I stop this 

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SamsungRei
Community Manager
Community Manager
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Samsung Apps and Services

I understand how frustrating this is. You can block and delete unwanted messages. When you get a sketchy text, select Block number at the top of the conversation. To view blocked numbers and messages, or to block a number, go to the Conversations tab, tap More options (the three vertical dots), and then tap Settings. Tap Block numbers and messageshttps://www.samsung.com/us/support/answer/ANS00062352/ 

Your service provider should also have additional ways of blocking numbers. You can also use the following link for information on how to report these unwanted texts. https://www.consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages

 

 

 

 


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4 Replies
Andytheman
Comet
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Samsung Apps and Services

I've been getting sexual  in my text that went directly into my PDF folder and I had to delete one at a time from my folder. What a pain that was as they would mix in with my legitimate PDF's. If they have your email address they can send text or PDF. No blocking option on my phone for PDF's. They still came through. I deleted them as I got them and they finally got bored and stopped sending them. Remember, your email address is also your text and PDF address like mine is Gmail. My PDF files were sexual and I had to click on a link to open them. I simply didn't click on them but they were filling up my PDF folder in my drive. I had to download PDF READER to gain access to them and delete them from there one at a time.

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Diaboyos
Honored Contributor
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Samsung Apps and Services
Add the number sending them to your contacts and block from there.
Andytheman
Comet
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Samsung Apps and Services

That's what I do now. Save them in my contacts as * so Everytime they called it said  and I would ignore them.

Solution
SamsungRei
Community Manager
Community Manager
Options
Samsung Apps and Services

I understand how frustrating this is. You can block and delete unwanted messages. When you get a sketchy text, select Block number at the top of the conversation. To view blocked numbers and messages, or to block a number, go to the Conversations tab, tap More options (the three vertical dots), and then tap Settings. Tap Block numbers and messageshttps://www.samsung.com/us/support/answer/ANS00062352/ 

Your service provider should also have additional ways of blocking numbers. You can also use the following link for information on how to report these unwanted texts. https://www.consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages

 

 

 

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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