Bottom speaker not working

[Mkaone]

Hi everyone, has anyone encountered the bottom speaker not working on the note 10 plus? If so any help greatly appreciated.

Thanks 

Mark 

[Samsung_Moderator · Accepted solution]

Hello Mark, Welcome to the Community. We understand how frustrating it is when the speaker stops working. This article contains several troubleshooting steps that may help, including testing the phone in Safe Mode. https://www.samsung.com/us/support/troubleshooting/TSG01001255  

Once the troubleshooting is complete, if the speaker is still not working then it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html