Original topic:

Camera issues

(Topic created: 11-06-2021 04:19 AM)
Bama484
Constellation
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Galaxy Note Phones
My camera no longer works.  It keeps saying server error restart camera. Any ideas how to fix it
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5 Replies
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Galaxy Note Phones
Try clearing the camera app's cache: open device settings (cogwheel icon)>apps>camera>storage>
clear cache> followed by a soft reset (power phone off, wait a few seconds, power phone back on). If that does not work then try performing a partition cache clear which is good for clearing out software bugs without resorting to a factory reset which will require you to back up all of your data. You didn't specify which device you are using so I will put the instructions for the Note 9. The process is pretty much the same for most Samsung devices:
https://www.hardreset.info/devices/samsung/samsung-galaxy-note-9/wipe-cache/
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Bama484
Constellation
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Galaxy Note Phones
Ok I tried that and it's still not working. Anything else I can do? Thanks for the help
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Bama484
Constellation
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Galaxy Note Phones
Oh and it's a Note 8
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SamsungJam
Community Manager
Community Manager
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Galaxy Note Phones

 

Hi there!  Here is a link with some additional things to try in regards to the camera and the error that you're experiencing. https://thedroidguy.com/how-to-fix-camera-failed-error-on-your-samsung-galaxy-note-8-easy-steps-1084...  

 

Unfortunately  if none of the steps help, the next step would be to have the device service.  If you would like to move forward with that process, feel free to send me a private message by clicking on my name and choosing the private message option.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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iamblue
Supernova
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Galaxy Note Phones

have you tried it in safe mode? 

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