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Camera

Sometimes when I take a photo, it will show I have taken it but then it won't show up in my gallery. The image will be not be in my phone at all.

9 REPLIES 9
Samsung Care Ambassador

Re: Camera

After taking a picture. Tap on the preview to open it then tap on information to see where it's being directed to



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When I tap it, it times out a goes back to the photo I to...

When I tap it, it times out a goes back to the photo I took prior.

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Samsung Care Ambassador

Re: When I tap it, it times out a goes back to the photo I to...

Go ahead and perform a system cache wipe



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ImNotTheOne
Constellation

I am having the same issue

I am having the same issue

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Samsung Moderator
Samsung Moderator

Re: I am having the same issue

@ImNotTheOne Have you tried clearing the cache for the camera app?

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ImNotTheOne
Constellation

Re: I am having the same issue

Yes I tried that didnt work

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TheGoomba
Asteroid

Ditto & while I do not mean I'm thankful you have the sam...

Ditto & while I do not mean I'm thankful you have the same problem, I'm thankful someone besides me is experiencing it. I thought, I must be missing something up or maybe it's because I don't have cell service right now.

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TheGoomba
Asteroid

Oh!!! I did notice that occasionally what will happen is...

Oh!!! I did notice that occasionally what will happen is the photo I just took will be somewhere in the middle of all of my photos as though it was one taken awhile back instead of 3 or 4 minutes ago. Usually not however occasionally. Yes my phone's date/time are accurate.

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Samsung Moderator
Samsung Moderator

Re: Oh!!! I did notice that occasionally what will happen is...

Does this issue still occur when your phone is in safe mode?

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