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Constellation

Can't figure out how to respond to private message

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How do I respond to SamsungAdam's email to me? 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Can't figure out how to respond to private message

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You can message directly by clicking this link here: http://bit.ly/2GH8URL


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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2 REPLIES 2
Samsung Care Ambassador

Re: Can't figure out how to respond to private message

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Hello. From the website you do the following: click profile in upper right corner, select messages, and select a PM after the page loads. At the bottom you'll see a reply button. 

 

To reply to PMs shown in your email, simply click the subject that's in blue. That will take you straight to your community inbox. 

 

how to reply.jpg

 


If my reply has aided your issue please consider liking it. If the problem is solved you may pick it as a solution.
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Samsung Moderator
Samsung Moderator

Re: Can't figure out how to respond to private message

JUMP TO SOLUTION

You can message directly by clicking this link here: http://bit.ly/2GH8URL


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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