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‎09-22-2021 08:09 AM (Last edited ‎09-26-2021 04:26 PM by SamsungRei ) in
Galaxy Note PhonesHi guys, this question relates to using note 3 as backup phone. My old note 3 is a Verizon phone and I want to update it to android 10. If I subscribe to Samsung care, will they do the update for me? I don't want to accidentally brick it. I still use it for music, data when traveling etc.
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‎09-22-2021 08:15 AM in
Galaxy Note Phones@userse67PEoBBK Sorry but the last update available for the Note 3 is Android 5.0 (Lollipop). There is no way to upgrade that phone to Android 10.
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‎09-22-2021 08:18 AM in
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‎09-22-2021 09:07 AM (Last edited ‎09-22-2021 09:14 AM ) in
Galaxy Note PhonesUpon further reading, the Android 10 update is non-Samsung, so they definitely won't do it.
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‎09-23-2021 06:04 AM (Last edited ‎09-23-2021 06:05 AM ) in
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‎09-22-2021 09:00 AM in
Galaxy Note Phones