Original topic:

Changed a setting and lost folders

(Topic created: 11-17-2022 12:05 PM)
userWVApdepGQt
Constellation
Options
Galaxy Note Phones

I changed a setting and lost all of my folders :open_file_folder: and I have no idea how to get back to the settings for the folders...   any ideas on what I did 🤔 and how to fix it?

4 Replies
Oxford
Black Hole
Options
Galaxy Note Phones
Which folders? In Gallery? In an App? On your Home Screen?
0 Likes
Spartans
Astronaut
Options
Galaxy Note Phones
Oh! Sorry to hear that! No worries! Let's Reset All App Preferences.

Note: This option resets app preferences for the following and app data isn't affected:

Disabled apps, Notification restrictions for apps, Default apps, Background data restrictions for apps, Permission restrictions

Here are the steps : Go to Settings >> Apps >> Tap on three dots on the top right >> Reset app preferences >> Reset.

0 Likes
user751201tmO21
Honored Contributor
Options
Galaxy Note Phones
That's NOT a solution to this problem


I just noticed this is your second post like this ... I guess you're just copy n pasting the same text
0 Likes
user751201tmO21
Honored Contributor
Options
Galaxy Note Phones
Yea, I agree with @Oxford.

Which app are you using ...
If using Gallery, clear it's cache and retry

And then use My Files or Google Files to compare if the subdirectories are really missing