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saschats
Asteroid

Check Your Wi-Fi Connection error on Smart View-to-PC Connection

I receive the following error when attempting to connect my Note8 to my Windows 10 PC via Smart View. Any suggestions?

 

wifi_error.jpg

 

I connect my phone to my PC fine via Flow/Bluetooth.

My phone and PC are wirelessly-connected to the same SSID on the same frequency (5GHz).

network connection is very strong; both are -50 dBm +/-

150/150 FiOS Internet service

I have re-installed the Flow app, rebooted both several times.

 

6 REPLIES 6
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Samsung Moderator
Samsung Moderator

Re: Check Your Wi-Fi Connection error on Smart View-to-PC Connection

Try these steps in the link and let us know if this helps. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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saschats
Asteroid

Re: Check Your Wi-Fi Connection error on Smart View-to-PC Connection

Did not work...same issue.

 

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saschats
Asteroid

Re: Check Your Wi-Fi Connection error on Smart View-to-PC Connection

This is very disappointing. Does this work for anyone?

 

I'll clear it all out, reinstall the Flow app, and a message pops up if I want to allow PC Flow to pair with my phone. I say yes, and the next message is the error above.

 

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Samsung Moderator
Samsung Moderator

Re: Check Your Wi-Fi Connection error on Smart View-to-PC Connection

Take a look at these steps: https://www.samsung.com/us/support/answer/ANS00048749/ Is this the method you used for connecting?

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saschats
Asteroid

Re: Check Your Wi-Fi Connection error on Smart View-to-PC Connection

I cleared Flow data on both and completed the setup again. Here's something of interest now...

 

When connected via BT, PC Flow can receive notifications, but cannot receive transfered files or connect using Smart View. However, when connected via Wi-Fi, I can do all three, including connect via Smart View. Let's see how long this lasts.

 

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sdotbhowmik
Asteroid

Re: Check Your Wi-Fi Connection error on Smart View-to-PC Connection

I will also check these and update you.

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