Original topic:

Contacts wont stop updating

(Topic created: 06-14-2021 01:57 PM)
userbYRoKUInX4
Astronaut
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Galaxy Note Phones

I recently connected my note 9 to the phone plan after using it just for games for a little more than a year. When I opened the app to create contacts, it just had a spinning bar saying updating contacts. It just stays like that, and as of current, I have no way to create contacts. I even tried downloading contacts apps from other sources, but I still can't add contacts.

5 Replies
Georgia2004
Comet
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Galaxy Note Phones
Why not try a factory reset...this might solve your issues
0 Likes
userbYRoKUInX4
Astronaut
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Galaxy Note Phones

@Georgia2004  Probably, but I'm trying to avoid that hassle if I can.

0 Likes
Georgia2004
Comet
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Galaxy Note Phones
I can understand but sometimes we can't avoid doing what has to be done
Blue7
Red Giant
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Galaxy Note Phones

clear cache and data for contacts and try again. 

0 Likes
SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

I would recommend trying clearing the cache data for the Phone app like Samsung_Q7nlI2E recommended. However, if all troubleshooting fails the reset would be recommended. 


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