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12-29-2020 05:41 PM in
Galaxy Note PhonesWhat is being done about the cracked screens with no impact. I'm on my 3rd note 10 plus in 8 months and it has same problem
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01-03-2021 04:48 PM in
Galaxy Note PhonesRegretfully physical damages such as a cracked screen are considered physical damage and not covered under the Limited Warranty. You are welcome to call 1-800-SAMSUNG for out of warranty repair options.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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12-29-2020 05:52 PM in
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12-29-2020 07:25 PM in
Galaxy Note Phones- Mark as New
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01-03-2021 04:48 PM in
Galaxy Note PhonesRegretfully physical damages such as a cracked screen are considered physical damage and not covered under the Limited Warranty. You are welcome to call 1-800-SAMSUNG for out of warranty repair options.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
