Original topic:

Cracked screen

(Topic created: 12-29-2020 05:41 PM)
user3fniurU53X
Constellation
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Galaxy Note Phones

What is being done about the cracked screens with no impact.  I'm on my 3rd note 10 plus in 8 months and it has same problem 

1 Solution


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Solution
Stephanie Nikki
Black Hole
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Galaxy Note Phones

Regretfully physical damages such as a cracked screen are considered physical damage and not covered under the Limited Warranty. You are welcome to call 1-800-SAMSUNG for out of warranty repair options.


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3 Replies
Moonchild1
Star
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Galaxy Note Phones
dont put it in your pocket without a good solid case like an Otter Box.
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KeiRey
Astronaut
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Galaxy Note Phones
And a good screen protector.
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Solution
Stephanie Nikki
Black Hole
Options
Galaxy Note Phones

Regretfully physical damages such as a cracked screen are considered physical damage and not covered under the Limited Warranty. You are welcome to call 1-800-SAMSUNG for out of warranty repair options.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.