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Original topic:

Critical service in progress?

(Topic created: 04-09-2019 06:21 AM)
Murdocksgirl
Cosmic Ray
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Galaxy Note Phones

Since I updated to android 9 (Tmo) I keep seeing this notification and it wont let me swipe it away. If I click on it....nothing. huh?

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7 Replies
SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Does this show with the device in safe mode?

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Murdocksgirl
Cosmic Ray
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Galaxy Note Phones

No but Samsung told me to force stop app and that seems to have worked

SamsungLarryK
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Please keep us posted.

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Galaxy Note Phones

@SamsungLarryK wrote:

Please keep us posted.


didn't the members app support team notify samsung US support about this notification?

 

they acknowlegded it's a cosmetic bug to be fixed in a future release.

mito
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GaryB82
Samsung Care Ambassador
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Galaxy Note Phones

Supposedly its coming from the Samsung Member app if you load the app tap the 3 dots in the right top corner then settings and then turn off the toggle for Diagnostics Notifications you shouldn't see it anymore 


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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Dark5150
Constellation
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Galaxy Note Phones

You can just pull the notification to the right select the settings button on left that appears. Select notification function that is turned on and it will turn off.

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Solution
Ejm5560
Galaxy
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Galaxy Note Phones

Clear cache and data. Force stop it and it should be good 🙂

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