Original topic:

Deleted message. Error message keeps coming back. Help.

(Topic created on: 2/15/21 8:52 AM)
Barbiem79
Constellation
Options
Galaxy Note Phones
I keep getting an error message. Failed to download attachment from multi-media message. Try again later. I already deleted the text message but that keeps coming up. How do i stop that?
2 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Are you using the stock Samsung messaging app?

 

Have you attempted to clear the cache/data on the app?

 

Navigate to your settings > apps > click on the 3 dots in the top right corner > select "Show System Apps" > find and click on Messages > storage > clear cache/data.

0 Likes
Barbiem79
Constellation
Options
Galaxy Note Phones
Hello,

I have not cleared the data. Before clearing data it warns me of the following: All of this applications data will be deleted permanently. This includes all files, settings, accounts and databases etc.

I did cleared the cache but the message still pops up.
0 Likes