$1,300 for my Note9 and Samsung still believes it's their right to prevent me from disabling the artificial camera shutter sound when taking pictures with it. The battle over this issue with them has been going on for years. It's completely ridiculous and totally unacceptable. Who else of you here is concerned by this small but enormously frustrating situation?
Please note: This issue is **NOT** 'Solved!', contrary to what a forum moderator here wants to insist.
Solved! Go to Solution.
I should not have to download some 3-party app for a feature that should be already included with the phone out of the box!
EXACTLY!!! I agree. And not just any phone. This is Samsung's elite, top of the line, most expensive, most advanced device released, to date. Having to try and incite a public relations battle against them to fix this problem reflects terribly on them.
Yesterday I realized they've also removed another feature from this phone that should never have been removed. The camera app no longer includes the feature for taking sherical 360 degree photos, like Google's Photoshpere. People are saying it's because Samsung wants to force people to buy the separate Gear 360 camera. That's another terrible move by them too, if true. A typical user who'd take sherical 360 degree pictures, on the spur of the moment somewhere, isn't going to also have a Gear 360 in their pocket all the time, just in case. Stupid.
Also, my T-mobile branded Note 9 allows me to disable shutter sound. This is strictly a carrier issue. However I do find it odd that the unlocked version also suffers from this, quite perplexing.
I found another apparently (and inexplicably) missing (removed) feature in my carrier unlocked Note9 that I bought directly from Samsung. In the Contacts app, you can no longer choose a custom sound alert for incoming SMS/MMS messages for individual contacts. You can still choose a custom ringer sound, but not a custom message alert sound.
This is ridiculous. Samsung seems to be very afflicted with getting so focused on a handful of specific items when coming up with new iterations of these devices that they completely lose sight of others and allow them to be indiscriminantly altered or dropped, purposefully or inadvertantly. It's not understandable or acceptable, for the premium experience they work so hard to cultivate, and then set a price for.
As far as I know, that feature was taken away with the change from Nougant to Oreo. I had it when I was running my Note 5 with Nougant, and then I found that missing when I first got my Note 9 in November that was running Oreo. And I've been raising cain about it every since.
You can't customize the SMS tone from the Contacts app but from the Messages app. When your in a message for a specific contact or group, click the three dots in the top right corner and you'll see the option to change the tone.
Here we go again. Under the default text message app, yes you can assign a specific tone to an individual BUT you must maintain that text message thread forever and ever amen to keep that assignment. Once that thread is deleted, there goes your customization.
The other bug is, take 2 message threads. Assign tone A to friend A. Assign tone B to friend B. Now while texting friend A, you get Tone A and the same for friend B.
Now put both friends in a group message at the same time. Friend A replies and you get default tone. Friend B replies and you get default tone. Most of my conversations are group. Friends, family, Co-workers...
Assigning the custom tones to the individual did this. In the past, the tones assigned to the contact came through in group messages. Moving the customization from the contacts app to the message app took away this feature.
Now with Textra (which is now my standard) I don't have to maintain a copy of every message. They fixed that. But the group message but still exists.
Yes, I can assign a custom tone to the group thread. But that doesn't tell me WHO in that group is replying.
This is something that I use every day. For work, for family. I get a text message from my alarm company. I want something loud and nasty. I get a message from my pharmacy wanting to know if I need my meds renewed, I want a quiet beep. If I hear a specific Tone, I know it's my oldest daughter whether she's texting me, or texting the family in a group.
I've been griping and complaining about this since the day I got my Note 9 and This one feature almost drove me away from this phone.
Ok. Soapbox is put away for now until the next time this subject comes up. LOL
shutter sound option is depending on the carrier of the phone. it was like that on gs9 as well. for example, sprint gs9 doesn't have shutter sound on/off option. i dont know why this is big now.