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userWPDwRm2T5i
Constellation

Duplicate Messages Using Your Phone App and Messages App

When sending message/text from Your Phone App on Windows 10 through Messages App on phone, Your Phone and Messages Apps both duplicate, but for the most part the person texted only gets one text. If I switch Text App on Phone to SMS Organizer (MS's new Text App) it doesn't duplicate (but SMS Organizer won't MMS/Group text so can't use that). 

 

Anybody have any idea on what is causing this and how to stop/fix it?

 

Windows 10 fully updated, Samsung Note 10+ fully updated. 

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Duplicate Messages Using Your Phone App and Messages App

I honestly believe this would be normal function. When using the phone app it duplicates because it sync between the phone and PC, but when using MS app, it would not be syncing and therefore not duplicating.

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userWPDwRm2T5i
Constellation

Re: Duplicate Messages Using Your Phone App and Messages App

Agreed, makes sense. Idea is there must be a way to configure so that it doesn't. Have any ideas on that?

 

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Samsung Moderator
Samsung Moderator

Re: Duplicate Messages Using Your Phone App and Messages App

Let me do some research and I will follow up with you!

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Samsung Moderator
Samsung Moderator

Re: Duplicate Messages Using Your Phone App and Messages App

I have been researching the issue. I am not finding any way to prevent it from duplicating. The only options I am seeing is to manage notifications.

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