Original topic:

Earpiece crackling

(Topic created: 09-22-2020 02:29 PM)
userdYgbbFWO9O
Astronaut
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Galaxy Note Phones

MY NOTE 9 HAS A SUDDEN "earpiece crackling" while playing songs or even make a call using the loud speaker ...i dont know tha reason..i bought the mob from one mounth ..thanks

 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Try these troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01001255

If the issue persists, service will be required. To create a service ticket you can visit the following links:

 

Inside the U.S.: https://www.samsung.com/us/support/service/

Outside the U.S.: https://www.samsung.com/us/common/visitlocationsite.html



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Zero_83
Comet
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Galaxy Note Phones
Sounds like a bad speaker. either damaged from playing music at to high a volume for to long, or water damage.
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Try these troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01001255

If the issue persists, service will be required. To create a service ticket you can visit the following links:

 

Inside the U.S.: https://www.samsung.com/us/support/service/

Outside the U.S.: https://www.samsung.com/us/common/visitlocationsite.html



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userdYgbbFWO9O
Astronaut
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Galaxy Note Phones

no , its away from water ,alsoi dont blay music on loud speaker ..also its still new ,i bout it brand new from one month dear !

 

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TechPimp
Halo
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Galaxy Note Phones
easy you punctured the speaker it will still work but it'll rattle the way you're saying so you need to replace it and take it to service.
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