JUMP TO SOLUTION Solved

Original topic:

Error: your memory card is not working correctly

(Topic created: 11-14-2022 02:20 PM)
1309 Views
Julianaloaiza
Constellation
Options
Galaxy Note Phones

Hacenunos dias atrás despeis de una actualización salio el error de tarjeta SD. La cambie por otra y el. Error persiste. 

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, We understand the disappointment of the phone not working with the SD card. This article provides some steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01001474/

If the Note20 will still not read the SD card correctly, it is recommended to back up the phone through another method, such as Google, and have the phone evaluated by a certified technician. 

This article provides steps for backing up the phone through multiple methods, including Google: https://www.samsung.com/us/support/answer/ANS00060517/  

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please visit this link: https://www.samsung.com/us/common/visitlocationsite.html