- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-20-2020 09:35 PM (Last edited 09-20-2020 09:48 PM ) in
Galaxy Note PhonesI followed the instructions given.. still nothing.
Find my mobile is on
Remote unlock is on
Send last location is on
Internet connection is on
My email is linked to the app but when I go to the Find my Mobile website, it still says no registered device. So I turned the app off- asked for my password for verification. Turned it on again, made sure everything is activated. Went to the website, still nothing. Am I missing a step?
I signed in to my Samsung account and clicked "Devices". I saw my phone and my samsung watch listed under "Signed-in Devices" but unfortunately, there's nothing under registered devices.
Solved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
09-24-2020 12:10 PM in
Galaxy Note PhonesI would recommend reaching out to our Samsung Accounts team directly at 855-795-0509 for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
09-24-2020 12:10 PM in
Galaxy Note PhonesI would recommend reaching out to our Samsung Accounts team directly at 855-795-0509 for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
