So last year my phone decided it no longer recognized my pin and I was able to use find my mobile to unlock it. This morning it happened again. Find my mobile appears to no longer find my S4. I was lucky. I removed the battery and rebooted and it recognized my pin, but what would I do if find my mobile no longer supports S4's?
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Well, finally, removed phone from find my mobile, then removed the samsung acct on the phone and put the account back on and now find my mobile finds my phone... Apparently, doing a hard reset messes something up and redoing it this way finally restored it.
im having the same problem. I didnt know if it was because my husband has a different carrier than i do but i do know his gps locations is on. all it says is cant find. What do I do. I don't have access to the phone