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Original topic:

Finguer print sensor not working.

(Topic created on: 10/1/19 4:37 PM)
userz2cPsfKz6p
Asteroid
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Galaxy Note Phones

Does anybody knows how to fix this ?

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Solution
Charkatak
Supernova
Options
Galaxy Note Phones

@userz2cPsfKz6p wrote:

It doest let my delet my figuer prints. And it shows a mesege that fingerprint not workin try later


Wipe cache partition:

1) Turn off the device.
2) Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3) When the Android logo displays, release all three keys.
4) An 'Installing system update' message will show for some seconds before the Android system recovery menu options appear.
5) Press the Volume down key several times to highlight wipe cache partition.
6) Press Power key to select.
7) Press the Volume down key to highlight yes, them and press the Power key to select.
8) When the wipe cache partition is complete, Reboot system now is highlighted.
9) Press the Power key to restart the device.


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5 Replies
Charkatak
Supernova
Options
Galaxy Note Phones

@userz2cPsfKz6p wrote:

Does anybody knows how to fix this ?


Turn device off, then back on.  See if anything changed

Try deleting all your fingerprints, then go to settings>apps>tap 3 dots on top right>show system apps>search by typing "bio" and you should see a long name, tap on it and then go to storage and clear data.  Restart device


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userz2cPsfKz6p
Asteroid
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Galaxy Note Phones

Just tryed and nothing. :(

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userz2cPsfKz6p
Asteroid
Options
Galaxy Note Phones

It doest let my delet my figuer prints. And it shows a mesege that fingerprint not workin try later

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Reply
Solution
Charkatak
Supernova
Options
Galaxy Note Phones

@userz2cPsfKz6p wrote:

It doest let my delet my figuer prints. And it shows a mesege that fingerprint not workin try later


Wipe cache partition:

1) Turn off the device.
2) Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3) When the Android logo displays, release all three keys.
4) An 'Installing system update' message will show for some seconds before the Android system recovery menu options appear.
5) Press the Volume down key several times to highlight wipe cache partition.
6) Press Power key to select.
7) Press the Volume down key to highlight yes, them and press the Power key to select.
8) When the wipe cache partition is complete, Reboot system now is highlighted.
9) Press the Power key to restart the device.


View solution in context

userz2cPsfKz6p
Asteroid
Options
Galaxy Note Phones

It workt thanks a lot :raising_hands::fire:

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