JUMP TO SOLUTION Solved

Original topic:

Fortnite Galaxy Skin redemption

(Topic created: 08-28-2018 06:57 AM)
Samsung_Stephanie
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Hey Fortnite fans!

Galaxy Note9 and Galaxy Tab S4 users are eligible to redeem the Galaxy skin after playing three matches of Fortnite on their device. Users should allow 24-48 hours for processing. Once the user’s Galaxy skin is available, the user will receive a gift box in Fortnite containing the outfit. For more information about redeeming the Galaxy skin, please refer to the instructions within Fortnite or www.samsung.com/us/galaxyskin.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

239 Replies
demonic_crow
Constellation
Options
Galaxy Note Phones

I haven't received nothing still yet.  I actually own the phone and preorder. No galaxy skin and still waiting on my registration to be approved. I figure if you actually own the phone and register it that you would receive an email. Any idea what may be going on?

0 Likes
Reply
usercrH6phugeN
Constellation
Options
Galaxy Note Phones

I have waited over 48 hours and my son still has not gotten it. This was the main reason we wanted the phone!!!!! Please give me some feedback

0 Likes
Reply
userBPZpAdgc1Q
Astronaut
Options
Galaxy Note Phones

i have not reicieved my galaxy skin and its been more than 48 hours and im about to file a lawsuit against epic games to get there game and services terminated for fraudlent promotions i basically spent $1k for a phone just to get the skin no offfense samsung if its not on my epic account in 24 hours i will be filing a lawsuit and bring this too court unless i get my skin otherwise i will have fortnite and epicgames terminated


 

0 Likes
Reply
SamsungJace
Honored Contributor
Options
Galaxy Note Phones

Hello Guys, Please send me a private message Here with the following information.

Purchase Location:

                If Samsung.com, Order Number and skip to 3:

Submission date in Shop Samsung app:

Bundle selected:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply
SamsungLarryK
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Hello Guys, Please send me a private message Here with the following information.

Purchase Location:

                If Samsung.com, Order Number and skip to 3:

Submission date in Shop Samsung app:

Bundle selected:

0 Likes
Reply
CraftBeerandBBQ
Constellation
Options
Galaxy Note Phones

Just bought my Galaxy Tab S4 Yesterday from Best Buy.

 

Installed Fortnite from the Galaxy App Store and have played around 15-20 matches so far.

 

I have yet to receive my Galaxy Skin or Vbucks.

 

How do I know if and when I will be receiving these? Is there somewhere to check the status of this?

 

Also I have heard cases where people have bought new devices and found out that they were bought before and the device has already been issued a skin and therefore can't get another one. How do we know if this is the case? I just paid top$$ for a new device and would not be happy if someone already used my device to get these offers.

0 Likes
Reply
SamsungLarryK
Samsung Moderator
Samsung Moderator
Options
Galaxy Note Phones

Once you use the Samsung Shop app to register your device, you will need to await for the approval email. Once approved, 
you will need to wait an additional 24-48 hours to redeem. 

 

From the app, you can check your registration status from Menu > My Inbox or online here. 
 
Check your Spam folder (emails will be sent by noreply@samsungpromotions.com or noreply2@samsungpromotions.com).

0 Likes
Reply
userFuhzVzq67I
Constellation
Options
Galaxy Note Phones

I got my Note 9.. I went to Galaxy Apps.. I install fornite using the epic games option because the samsung option said it was expired.. I signed in with my epic account and played 3 matches and I still did not get my galaxy skin.. please revert back to me on nasmehz@hotmail.com 

 

Thanks for your consideration 

 

Kind Regards,

 

Annaas Goolamallee

0 Likes
Reply
Moriah M
Cosmic Ray
Options
Galaxy Note Phones

Pretty sure you won't qualify for the vbucks as you did not preorder, plus I was told the vbucks is only for note 9 (even the faqs says this).

 

As for the skin, it can take a bit to show up! 24 - 48 hours and then it should pop up saying you have it once you launch the game!

Roy3636
Constellation
Options
Galaxy Note Phones

I haven't  received the email either and when I click the private message link, the app shuts down and kicks me out   

 

 

0 Likes
Reply