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Galaxy Note 10 (All models All Carriers) Weak Signal Issues

(Topic created: 08-28-2019 01:55 PM)
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AceAhad
Asteroid
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Galaxy Note Phones

Did any of u guys with note 10 getting hard time to get signals and mobile network and LTE??

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NukeLife
Comet
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Galaxy Note Phones

Samsung Technical Support; "This is a known issue with the Samsung Galaxy S10's through the Samsung Galaxy Note 10 devices including the 5g. Developers are working on a software update. Unknown on the release of that update."

Kristenj0435
Asteroid
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Galaxy Note Phones

I'm having trouble with my verizon signal on my unlocked note 10+. I barely get 1 bar in my house or outside or in the middle of the city.  I'm lucky if I can get any bars at home. This needs to be addressed or phone goes back. My note 9 works fine in same areas. My first factory unlocked. Not impressed so far.  Too bad.. I love phone but not if it wont work right. 

NukeLife
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Galaxy Note Phones

Samsung remains silent on the signal issues but is well aware as identified through multiple sources.

userjfOkZIkwSL
Constellation
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Galaxy Note Phones

I noticed this too on my unlocked N10+.

Almost no signal at home. Have to go outside sometimes to make a call. I miss calls constantly and also no 5g. My note 9 would show 5g when available and I had good service at home. Tech support suggested a network reset which I did but I am at work and won't know if it did anything until I get home. Very disappointed. 

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Samsung_FQ9pAcj
Constellation
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Galaxy Note Phones

Same issue here with a T-Mobile version. Anytime I'm indoors I get very weak signal, often none at all. Same issues with a S10+. Switched SIM to a Pixel 3 and no problem, strong signal. OnePlus 7 Pro, no problem. Also never had this problem with S9. This is definitely a Samsung issue with this year's phones. Hope a fix comes along soon.

userY6KxOwSuGs
Constellation
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Galaxy Note Phones

I am having the same issues.  I have 1-2 bars.  Any response or solutions?  It is not a carrier issue because all my other phones at the house have strong signal ( same carrier and 4-5 bars) and I had a note 9 before.

Samsung_ZMKmEcE
Astronaut
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Galaxy Note Phones

I am also having issues with dropped calls. I have full bar until I get a call.

MrQue
Honored Contributor
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Galaxy Note Phones

@Samsung_ZMKmEcE Have you made sure that your phone is up to date on its software?

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NukeLife
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Galaxy Note Phones

This is a known issue with Verizon, AT&T and Samsung's own technical support. Supposedly this will be fixed by software update. Samsung hasn't released a time frame.

darkmeth
Asteroid
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Galaxy Note Phones

+1 - Note10+ (unlocked) on AT&T network.  Signal indicator averages zero to one bar of strength in areas I commonly received good service.  I frequently drop calls and data speeds are EXTREMELY slow.  Very dissapointed that such a "flagship" device performs so poorly.

 

For consideration, I have already contacted AT&T regarding this issue.  Factory reset network settings and device.  Replaced SIM card too.  No change.  It's clear this is a SAMSUNG issue that requires immediate attention.