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Galaxy Note 10 (All models All Carriers) Weak Signal Issues

(Topic created: 08-23-2019 05:04 PM)
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AceAhad
Asteroid
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Galaxy Note Phones

Did any of u guys with note 10 getting hard time to get signals and mobile network and LTE??

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Nikki_Evans
Cosmic Ray
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Galaxy Note Phones

I have AT&T too and preordered my note 10 plus from them. So far I havent had that issue or any issues on my new Note. My signal actually improved dramatically from the s10+ I had previously to now on my note 10 plus. My s10+ had horrible signal on it and I also live in town where there is normally excellent signal and strength. You may have to do a factory reset on the phone as well. But it should help.

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NukeLife
Comet
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Galaxy Note Phones

I preordered mine directly through Samsung, so I am hoping that isn't the issue. I had conducted the factory reset when I was troubleshooting with the AT&T tech support and it didn't correct the issue, as well as creating a new APN, inserting the new sim card from the Note 10+ into the old phone (Note 😎 which immediately had better reception upon restart.

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Spore64
Galaxy
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Galaxy Note Phones

I had same issue using unlocked on t-mobile. Is yours unlocked version or the ATT version? There is another thread on here about unlocked having network strength issues on t-mobile. Trying to find out if it is the unlocked firmware and if the carriers is better.

ChazzyJ
Samsung Care Ambassador
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Galaxy Note Phones

@NukeLife 

 

My question as well...

 

For your Note8, is it branded AT&T, or unlocked? Same thing for the Note10.

 

I'm on Verizon, but I definitely notice different reception strengths between my Verizon Branded phones and unlocked phones. Nothing egregious, but I do notice it.



If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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ChazzyJ
Samsung Care Ambassador
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NukeLife
Comet
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Galaxy Note Phones

Switching to Verizon didn't help. Its a device issue. Both Verizon and At&t have said this is a common issue with the Note 10's since release. 

uservMx9A8N2wU
Constellation
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Galaxy Note Phones

I'm also having same issue with Verizon. 

userdze3vYJBUS
Constellation
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Galaxy Note Phones

Mine does the same thing I am on sprint. Both phones note 8 and note 10+... haven't canceled my other line yet.. my note 8 will get my fb notifications a good 5 to 10 mins before my note 10+ its ridiculous!!! My phone note 10+ loses service everywhere.. sitting on top of my note 8 that works perfectly fine. I am highly disappointed! Wanted for the camera but the awful signal  on the phone is making me consider just keeping my 8. For the price of this phone I  feel like I might as well have just flew there and sat next to person I was talking to, it probably would have been cheaper. Lol!

 

Samsungnote10plus
Constellation
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Galaxy Note Phones

I have same issue with Sprint who is now t-mobile

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userdUf6g1d8Gf
Constellation
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Galaxy Note Phones

I hope this not the case I have the unlock and in tmobile and the signal not good fone restarting 

userby8qVXehph
Constellation
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Galaxy Note Phones

I bought unlocked through Samsung and have TMobile.  I have 2 bars right now and my speed is 8 Mbps download and .4 upload.  I'm having the same problem.


@Spore64 wrote:

I had same issue using unlocked on t-mobile. Is yours unlocked version or the ATT version? There is another thread on here about unlocked having network strength issues on t-mobile. Trying to find out if it is the unlocked firmware and if the carriers is better.