I have been using the stabilization in my note 9. From one day to another it has turned off. No matter what settings the video has, it won't turn on .
I don't know if a recent updated it forced it to be off. Even tracking is off.
So i have not idea what is going on.
is it grayed out or something? what do you mean by it won't turn on? do you have a screenshot of your camera settings?
have you tried it in safe mode?
submit an error report on members app > + button > error report