Original topic:

Galaxy store app crashing

(Topic created: 09-03-2021 06:56 PM)
usera59DY7EvWR
Astronaut
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Galaxy Note Phones

I never received the code to get into this site on my note 10 5G. Had to use the tablet!

Also Samsung galaxy store is showing updates. However, when I click on them the samsung app just crashes. If I open samsung app and click the updates the app just flashes and returns to Legend of Solgard!

2 Replies
Krogersupervisor1
Astronaut
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Galaxy Note Phones
Can you force stop the app and clear the cache on it. If it does the same thing again, force stop the app, clear cache and Data this time. An it still does the exact same thing call Samsung Support an let them know
0 Likes
MrJell_Lee
Nebula
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Galaxy Note Phones

^ what Krogersupervisor1 said...

one more thing, is your device up to date Software version-wise? 'cause if your device isn't up to date, it may be facing compatibility issues and causing apps to crash or not work properly.

So that being said... could you share your device's model number, software version, and the issue app's version? thanks in advance