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08-06-2019 09:48 AM in
Galaxy Note PhonesIn gallery options, I turned on the option to backup to samsung cloud. A sync.. setting.. thing popped up and showed that it was syncing. However, there seems to be no way to verify that they're there. There is no browser-based way to just see them?
I need to verify everything because all photos on my phone recently vanished for no apparent reason.
Solved! Go to Solution.

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08-06-2019 11:40 AM in
Galaxy Note PhonesYou can use this link to verify the content that is backed up. https://www.samsung.com/us/support/answer/ANS00081282/
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08-07-2019 09:37 AM in
Galaxy Note PhonesNeat; I can view my photos. It'd be great if I could also view my notes, but question certainly answered.

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08-07-2019 10:28 AM in
Galaxy Note PhonesI am very happy to hear this! However, I believe the notes may have to be backed up separately? I am unsure of this one. I think this is a setting that has to be active. Also, if the notes are encrypted, they would have to be decrypted before the backup.
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08-08-2019 01:31 PM in
Galaxy Note PhonesIt shows that my notes are in fact being backed up, but doesn't offer any way to view them. Not nearly as important as photos, though.

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08-09-2019 10:23 AM in
Galaxy Note PhonesIf you use Microsoft 10 on a PC, this article may help view the Notes. https://www.microsoft.com/en-us/p/samsung-notes/9nblggh43vhv?activetab=pivot:overviewtab
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08-09-2019 01:42 PM in
Galaxy Note PhonesI already tried that app. It only allows you to manage other, separate notes. You cannot view notes created on your phone using that app.

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08-09-2019 02:02 PM in
Galaxy Note PhonesCheck out the accepted solution here: https://us.community.samsung.com/t5/Galaxy-S-Phones/Access-Samsung-Notes-on-PC/td-p/622002#M23343
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10-17-2019 09:48 PM in
Galaxy Note PhonesI've had similar problems syncing my gallery to Samsung cloud, first I had to make sure the settings in gallery were set to sync to cloud. Then I had to charge my phone to over 50% for it to sync. I received a message one time that said "battery to low to syc". Only once had I ever seen that message appear.
Hope maybe that could help someone with sync problem.
