Original topic:

Has anyone else had all their notes deleted after the new update?

(Topic created on: 6/7/21 5:43 AM)
dreamspider
Astronaut
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Galaxy Note Phones
If so, how can I get them back? I've tried going through my files and cloud, but I have gotten nothing. I really need these notes since they have important information.
5 Replies
Rica-Jo
Cosmic Ray
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Galaxy Note Phones
I still have my notes in tact after the update. Plus I have a hard copy via smart switch on my laptop just in case something happen.
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reaper4u
Astronaut
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Galaxy Note Phones
Ta0
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LongHiker
Samsung Care Ambassador
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Galaxy Note Phones

@dreamspider 

In Notes, have you tried clicking the 3 line (hamburger) menu and checking for a "Old format notes"?

Your previous notes may be there. 

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dreamspider
Astronaut
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Galaxy Note Phones
I checked and the only folder in the app is "Restored Notes", but the folder is empty.
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Laie1472
Astronaut
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Galaxy Note Phones
Did you try samsung sync/cloud restore?
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