Is anyone else having a problem with their S Pen not being able to create a note with the screen off? I was told by Samsung Support Team that I needed to replace the stylus. I bought a new one, but it didn't solve the issue. This is happening on my Note 10 Plus?
I'm assuming that you have Settings -> Advanced features -> S Pen -> "Screen off memo" enabled?
And I'm assuming that you are doing the following:
- S Pen is in the phone.
- Screen is off
- Remove S Pen.
- Screen off drawing should launch.