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‎01-12-2022 07:28 AM (Last edited ‎01-20-2022 07:04 AM ) in
Galaxy Note Phones*Solution at the bottom*
Ever since the last update the home button does not take me back to the home screenat all. Also, unlocking my device is bugged as well which unfortunately happens to be the only way to get back to the home screen! This last update is 100% the cause since the issue only started immediately after the last update and did not exist for me until this last update. It's incredibly inconvenient and I literally can't do anything on my phone due to it since switching between app is now a 2 minute task.
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‎01-19-2022 04:38 PM in
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‎01-12-2022 09:27 AM in
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‎01-19-2022 12:33 PM in
Galaxy Note Phoneshave you tried it in safe mode?
have you disabled an app called Mobile Services Manager before the update?
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‎01-12-2022 05:18 PM in
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‎01-19-2022 12:33 PM in
Galaxy Note Phonesdo you recall any changes made before the update?
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‎01-17-2022 08:37 AM in
Galaxy Note PhonesThank you for reaching out. I can certainly understand how frustrating it can be when a device doesn't function as intended after an update and would be happy to look into this further for you. What type of device are you using?
As the previous member stated, can you please provide me with your baseband version?
Have you tried wiping the cache partition on your device? The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.
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‎01-17-2022 05:52 PM in
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‎01-17-2022 06:58 PM in
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‎01-17-2022 07:44 PM in
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‎01-17-2022 08:18 PM in
Galaxy Note Phones