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Original topic:

How do I get my APPs back after reset

(Topic created: 08-05-2023 02:04 PM)
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userCTyRNEpXGc
Cosmic Ray
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Galaxy Note Phones

I noticed that the "factory reset" didn't include some of the apps that originally came with my phone.  How do I get these apps back?

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Ekamek
Black Hole
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Galaxy Note Phones
You can restore if you did a full back before resetting it. It's as good as signing in and reinstall them from the stores. Second option is my preferred method.
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userCTyRNEpXGc
Cosmic Ray
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Galaxy Note Phones

But I didn't keep a list of all the apps that was originally had installed.

I was told by SPRINT staff that when I did a reset "my phone would be returned to the original state WHEN I BOUGHT MY PHONE". 

That is not true.

After resetting...I'm missing apps.

Same again after my most recent reset.

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cssejesse
Cosmic Ray
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Galaxy Note Phones
Go to Google Google apps my library they might not be in order but they're all going to be there
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Ekamek
Black Hole
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Galaxy Note Phones
Correct, they are in the managed apps & device in play store or my apps in Galaxy store.1691269395894_1691269395887_0.jpg