My boss ordered my Note20 back in August through Verizon, it was right when it came out. I noticed issues with text right away, I didn't get notifications unless I actually opened up the text app, so I would open it and see a bunch of different notifications. Yesterday there was an update to my phone, and now I can't receive any at all! I spent time on the phone with Verizon yesterday, and we did re-sets etc., and today I spent time on with Samsung who did factory re-sets etc. I can send text, but can not receive! HELP!!