Original topic:

I can't update phone since I moved at&t to t-mobile

(Topic created: 09-14-2021 11:02 PM)
Yookum1112
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I can't do a software update .I have an old at&t phone n  im now on tmobile 
In the phone won't update at all wht is that
5 Replies
Peatys21ultra
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Are you trying to put android 12 on an old phone or an S21?
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Yookum1112
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How to get it on tmobile software since I'm using tmobile now cause it was on AT&T
Peatys21ultra
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Exactly!!! Your model phone is an AT&T model Samsung and not on the list of beta authorized devices!!! Just because your now UNLOCKED???? Meaning that AT&T removed there SIM GSM lock , allowing you to choose another carrier BUT there removal of there lock , does not make your device a REAL. FACTORY UNLOCKED HANDSET or a WORLD phone as they were called in the past but I am sure when they offer the AT&T upgrade ! You will be all good then even if your at&t phone is now on tmobile!!! Hope this helps
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Yookum1112
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Thank you so much make since
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Peatys21ultra
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Great. I just got it today, has a few glitches and I have not noticed anything I can't live without
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