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I'm having issues with Call of Duty Mobile app

(Topic created on: 1/20/20 9:42 AM)
user4t9q0dPhhk
Constellation
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Galaxy Note Phones

Hello, i am having a situation with Call of Duty mobile... recently i upgraded to the Samsung Galaxy Note 10 + 5g... then when i Log into CoD Mobile everything seems perfect until i got into a game. Ping started at 65... perfect but as the pre match starting my ping or Ms increased up to 199 ms... i said ok my connection is fine... lets me try with WiFi... the same problem... cleared the cache problem persists...unistall the game and installed again problem persist.... tried difirent WiFi on a friend house problem persisted.. tried VPN services problem persist....i dont know what i can do...i have Android 10 on my divice.i dont know if that can be an actual problem... this problem just happen with Call of Duty Mobile other apps are fine... can anyone help me out???

1 Solution


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SamsungLarry
Community Manager
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Galaxy Note Phones

I recommend reaching out to the developer of the app. 







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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17 Replies
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SamsungLarry
Community Manager
Community Manager
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Galaxy Note Phones

I recommend reaching out to the developer of the app. 







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userDLcptdSaJb
Constellation
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Galaxy Note Phones

Do u or anyone have the link to the community page for cod I'm having the same issue 

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userVENdoAW23s
Constellation
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Galaxy Note Phones

Is there a real solution or not? reaching out to the developer is kinda a cliche post and for sure not a solution. Can someone please help? I love this game and its really annoying to upgrade and lose your favorite game due to performance 

ThaYeti82
Constellation
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Galaxy Note Phones

If you are still having this issue. Download a VPN from the app store and run it when you play the game. This fixed my issue with COD Mobile. If that doesn't work you can create a new access point in your mobile network. That's also really easy to do. I had to do this to play PubG.

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Samsung_xZWFpxF
Constellation
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Galaxy Note Phones

I'm having the same issue on Galaxy Note 10+ 5g.  Prev had Note 8 and worked fine. Issue only happening when not on wifi. Ping stays low around 50. But get completely disconnects. You ever figure this out ? 

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user8zY1WQXxGc
Constellation
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Galaxy Note Phones

Hi I've been having the same issue with my note 10 plus, did you ever find a solution?

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userNo33974E7N
Astronaut
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Galaxy Note Phones

Hi, I'm still having the issues you listed with call of duty mobile. Did you find a solution?

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userm0e6i8QVeP
Constellation
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Galaxy Note Phones

I'm having the same problem but only when I'm not connected to wifi its driving me crazy

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userEnNw2nSUuf
Astronaut
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Galaxy Note Phones

I have a same issue on my galaxy A70! But without the ping problem. It's like a force stop.

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