Original topic:

Is there a way to get into a locked phone that has passed away?

(Topic created: 06-05-2022 05:26 PM)
tnc551033
Asteroid
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Galaxy Note Phones

My best friend passed away a few months ago but his family and I never gotten the code to unlock his note 4, what should we do ? 

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userhR8ZNa8R5m
Constellation
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try this method, other than taking it to your phone carrier... https://youtu.be/sgHNXwB1yDs
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tnc551033
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He has a security PIN to unlock his device, because his death was sudden none of us was able to obtain the pen to unlock his phone to check his previous call logs
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Have you tried to contact isp??
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tnc551033
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What is isp?
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Solution
LongHiker
Epic Samsung Care Ambassador
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@tnc551033 You would need to contact Samsung directly. 

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tnc551033
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Oh okay thank
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DanG92263
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I confirmed with my cousin, she had to go to the phone's manufacturer (Not a Samsung phone) to get it unlocked, the carrier could not do it.
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