If you have added your Samsung Account to your device, and set up the remote accessing settings prior to being locked out, you can use FindMYMobile to get in without wiping the device. If this was not set up or you did not set up a Samsung Account on the device, you would only have the reset option left.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
If you have added your Samsung Account to your device, and set up the remote accessing settings prior to being locked out, you can use FindMYMobile to get in without wiping the device. If this was not set up or you did not set up a Samsung Account on the device, you would only have the reset option left.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
