Original topic:

Locked out Live.com

(Topic created: 06-23-2023 12:14 PM)
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crash2980
Constellation
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Galaxy Note Phones

Hello the issue I'm having is im locked out of my live.com email and no longer have the phone number originally use on the account. Wont accept my password and keep in mine I've only ever used 2 passwords. I would appreciate any help with this and thank you in advance 

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello, Welcome to the Samsung Community. We understand how frustrating it is to be locked out of your account.

We found this link from Microsoft to troubleshoot not receiving the verification code: https://support.microsoft.com/en-us/account-billing/troubleshooting-verification-code-issues-409090c...

For additional assistance you will need to reach out to Microsoft directly.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Welcome to the Samsung Community. We understand how frustrating it is to be locked out of your account.

We found this link from Microsoft to troubleshoot not receiving the verification code: https://support.microsoft.com/en-us/account-billing/troubleshooting-verification-code-issues-409090c...

For additional assistance you will need to reach out to Microsoft directly.