Original topic:

Messages not coming through

(Topic created on: 2/16/21 3:35 AM)
MsA112677
Constellation
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Galaxy Note Phones
Hello.  I've stopped receiving messages from others if I am talking on my phone.  I have to hang up my call in order for messages to download (plain text or with attachments).......very annoying.  Does anyone know of a fix for this?
3 Replies
Patriot1776JG
Supernova
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Galaxy Note Phones
Try a network reset

From settings > General management > Reset > Reset Network Settings (BEAWARE THIS WILL UN INSTALL YOUR WIFI AND BLUETOOTH DEVICES AND AFTERWARDS YOU WILL NEED TO RE INSTALL YOUR WIFI AND BLUETOOTH)

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MsA112677
Constellation
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Galaxy Note Phones
That didn't work. I see that I have a message trying to download, but it didn't until I hung the phone up.
Patriot1776JG
Supernova
Options
Galaxy Note Phones
OK, then at this point I would go to your carrier and ask for a replacement SIM card. And before you leave make sure your problem is resolved