Original topic:

Missing Trusted Devices in Smart Lock

(Topic created: 10-05-2021 05:44 PM)
CK17
Constellation
Options
Galaxy Note Phones
Is anyone else also missing the option for Trusted Devices under Smart unlock? 

For some reason this option is entirely miaaing on my Galaxy Note20 Ultra. The device is unlocked and on latest One UI and Android 11 update with September security patch.

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MrJell_Lee
Supernova
Options
Galaxy Note Phones

did you give permissions to the app? 

If it doesn't have location/BT/WiFi/etc. permission then it probably won't show you those options.

also, share the device model number and the software version. Thanks

NVM I just realized this is not a separate app. Report to Samsung Members after retracing the steps to alter the Smart Lock settings. attach the screenshot to the ticket.

Hopefully the techs there will be able to track down why your phone isn't showing some of the options.

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