Original topic:

Multimedia messages

(Topic created on: 3/2/21 8:26 AM)
MrNardoPolo
Astronaut
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Galaxy Note Phones
Been having trouble with my Note 10+ for a few months receiving multimedia messages through the Samsung SMS app when wifi is on. Have to disable wifi to be able to download these items. And it occurs with images or audio. I've wiped the cache partition several times. It worked the first time but never again since. Is there any way to fix this issue? 
5 Replies
SJohnson
Samsung Care Ambassador
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Galaxy Note Phones
try resetting your modem and router


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MrNardoPolo
Astronaut
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Galaxy Note Phones
Tried that. Doesn't solve the issue.
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SJohnson
Samsung Care Ambassador
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Galaxy Note Phones
I try resetting your network settings on your phone. there might be something wrong with your Wi-Fi


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MrNardoPolo
Astronaut
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Galaxy Note Phones
Tried that just now and it's working at the time of this post. For how long we shall see.
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MrNardoPolo
Astronaut
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Galaxy Note Phones
No longer working.
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