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My Galaxy Note 5 blue tooth keeps disconnecting and reconnecting about every 30 seconds.

(Topic created: 04-05-2017 05:26 PM)
userUfy2mNoJvp
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My bluetooth has been working in my car for about a year.  In the recent past, it has disconnected while in use and then reconnected about 30 seconds later. I don't drop the call, as I can still talk if I pick up the phone but the blue tooth is lost for a short period.  Now it's happening about every minute.  disconnects and reconnects.  it also drops out on my earpiece in a similar fashion, when I'm not in my car.

On the other hand, I can listen to media on my phone thru a bluetooth speaker (not in the car) for hours on end without it dropping.   Any ideas.  I live in massachusetts and cannot use my phone anyother way than hands free so I need to fix this problem.    Thank you to anyone that can help.

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SamsungMarcos
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You wouldn't by chance happen to have the Walgreens app on your phone, would you? Curious, because I know that app has caused a lot of problems with BT connectivity for a lot of people, and disabling it has seemed to help almost instantly.


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SamsungMarcos
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Galaxy Note Phones

You wouldn't by chance happen to have the Walgreens app on your phone, would you? Curious, because I know that app has caused a lot of problems with BT connectivity for a lot of people, and disabling it has seemed to help almost instantly.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. If a post stand out to you, perhaps you could give that post a star to show other community members they were able to assist or was relevant to you.

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userUfy2mNoJvp
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Hello and THANK YOU!  I did not have a Walgreens app on my phone but I did have a CVS app.  I thought, hmmmmm, I wonder.  So, I uninstalled the CVS app and bingo.  my bluetooth is running fine.  Thank you so much!

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SamsungMarcos
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It's seriously blowing my mind while both of those apps somehow mess with the Bluetooth. Either way, I'm glad to hear it's working for you again.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. If a post stand out to you, perhaps you could give that post a star to show other community members they were able to assist or was relevant to you.

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usertHGSFdXSNq
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I have the same problem but don't have those apps. Could it be another app?

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