Original topic:

My Note 10 plus will not charge with cord

(Topic created: 10-11-2021 05:25 PM)
DomHarMom12
Cosmic Ray
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Galaxy Note Phones

My phone all of a sudden will not charge with cord. I have tried many cords. It will show its charging then quit charging moments later. As of now I'm using a base charger that takes hours. My ohone still isn't fixed from the software update that messes up my phone calls. I love Samsung but I haven't had this phone for a year and I'm having major troubles with it.

8 Replies
userpWdkThX5yD
Asteroid
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Galaxy Note Phones
Have you tried a different cable or wireless charging pad ?
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DomHarMom12
Cosmic Ray
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Galaxy Note Phones
I only have one charging pad but have tried many things and all those things are working on my bfs phone and he has same phone
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MrJell_Lee
Supernova
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Galaxy Note Phones

did you try using another wall adapter?

it seems like the phone is rejecting the adapter for some reason, what brand are you using? if it's authentic Samsung wall adapter then it is possible the charging port is bad. 

In which case, you'll need to visit UBreakIFix or Batteries Plus for a checkup.

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DomHarMom12
Cosmic Ray
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Galaxy Note Phones
My bf has same phone and all the cords and base are working for his.
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DomHarMom12
Cosmic Ray
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Galaxy Note Phones
My bf has same phone and all the cords and base are working for his.
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Adaboy
Supernova
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Galaxy Note Phones
Try cleaning the port with some Alcohol pads.
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

I understand how frustrating this is. I am including a link with some troubleshooting steps you can try. https://www.samsung.com/ph/support/mobile-devices/what-to-do-if-your-galaxy-phone-is-not-charging/ Also, try charging the phone while in Safe Mode. https://www.samsung.com/us/support/answer/ANS00062983/ If the phone is still not cable charging, it is recommended to have the port evaluated as @MrJell_Lee suggested. To find the nearest uBreakiFix location, you can use this link: https://www.ubreakifix.com/samsung



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DomHarMom12
Cosmic Ray
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Galaxy Note Phones
Having to take it to Samsung repair store 2 hours away when I can. I have literally tried everything
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