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Original topic:

My Voicemail notification will not clear

(Topic created: 05-25-2025 01:57 AM)
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Gillwright42
Asteroid
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Galaxy Note Phones

My voicemail notification will not clear since the last update. I have no new voicemail, I have tried clearing cache and data and force stopping on phone and call settings apps. Has anyone had this problem and found a fix? I am with giffgaff and the phone is unlocked.

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Solution
Gillwright42
Asteroid
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Galaxy Note Phones

I have fixed it, I found that there are 5 apps when you search for 'phone' , you have to have 'show system apps' ticked, I had already cleared the cache and data for phone and phone services, but I think it was 'phone calls' that did it. 

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4 Replies
userpXZoZXz09i
Cosmic Ray
Options
Galaxy Note Phones
mine either.
Solution
Gillwright42
Asteroid
Options
Galaxy Note Phones

I have fixed it, I found that there are 5 apps when you search for 'phone' , you have to have 'show system apps' ticked, I had already cleared the cache and data for phone and phone services, but I think it was 'phone calls' that did it. 

realaud
Honored Contributor
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Galaxy Note Phones

This is an issue that has recurred from time to time. I don't think there was ever a proper explanation for it.  It usually happens on the watch.  Voicemail is a carrier issue - always.  It is possible that your voicemailbox is not sending the proper signal to your phone that it's empty and it thinks that there is a message in there.  Contact your carrier and have them reset your mailbox.

Gillwright42
Asteroid
Options
Galaxy Note Phones

I have fixed it, I found that there are 5 apps when you search for 'phone' , you have to have 'show system apps' ticked, I had already cleared the cache and data for phone and phone services, but I think it was 'phone calls' that did it. Thanks for your help!