Original topic:

My pen for my samsung galaxy note 10 disconnected what do i do?

(Topic created: 10-11-2021 08:56 PM)
paulhague
Astronaut
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Galaxy Note Phones
My pen for my samsung galaxy note 10 disconnected what do i do?
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4 Replies
clothednblack
Astronaut
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Galaxy Note Phones
Did you try reseting the pen?
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paulhague
Astronaut
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Galaxy Note Phones
I tryed it said connecting to pen then it keeps saying disconnected
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Note Phones

Hi, I am sorry you are having difficulties with connecting your S Pen. If you receive an error that says you need to connect your S Pen to your phone or tablet, it could be because the pen needs to charge or because it's too far away from your device. Another possibility is that there is magnetic interference with the S Pen. Try these steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001833/

Please let me know if this helps. 

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MrJell_Lee
Supernova
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Galaxy Note Phones

it is possible the pen is dead. You can check if it's any sort of hardware issue by visiting UBreakIFix or BatteriesPlus.

If it's not hardware issue, then submit error report to Samsung Members after the issue is reproduced or seen again. 

Could you share the device's model number and the software version? thanks

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