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07-27-2020 11:30 AM in
Galaxy Note PhonesI recently purchased a brand new Note 9 unlocked US version from Amazon and found that there were no seals of any kind on the box. Is this normal or was I more than likely sent a renewed/refurbished unit?
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07-27-2020 12:06 PM in
Galaxy Note PhonesHi there @userF69h2evc0i
I'd take your request to Amazon Support directly as they will best be able to answer that. When I received my S20 Ultra from Amazon it was fully sealed but that may vary device-by-device.
Want to register your device and check the warranty status? Head here!
Be sure to click " ✓ Accept as Solution" if you found this reply solved your isse or pointed you in the right direction.
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07-27-2020 12:06 PM in
Galaxy Note PhonesHi there @userF69h2evc0i
I'd take your request to Amazon Support directly as they will best be able to answer that. When I received my S20 Ultra from Amazon it was fully sealed but that may vary device-by-device.
Want to register your device and check the warranty status? Head here!
Be sure to click " ✓ Accept as Solution" if you found this reply solved your isse or pointed you in the right direction.
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07-27-2020 04:25 PM in
Galaxy Note PhonesIf you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
