Original topic:

Not able to create a Secure folder

(Topic created: 07-11-2021 12:14 PM)
jaxsonsmith
Astronaut
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Galaxy Note Phones

I tried to make a secure folder but it won't work does anyone know how to fix that. It says something went wrong when I try to make it.

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3 Replies
Blue7
Red Giant
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Galaxy Note Phones

which model? have you tried to clear cache and data for secure folder? or sign out your samsung account and sign back in? 

submit an error report via samsung members app > + button > error report if above steps don't work either

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jaxsonsmith
Astronaut
Options
Galaxy Note Phones
Note 9 samsung
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jaxsonsmith
Astronaut
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Galaxy Note Phones
Thanks I will try that
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